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We have released our new updated Global SMS module for our M60 Alarm Dialer, with this new module, you can receive instant alerts via text message when there is an issue with your industrial equipment/site/process etc, ensuring that you are always aware of any problems and can take action immediately.
Our SMS module is designed with the latest technology, providing reliable and secure communication between your M60 Alarm Dialer and your phone. Whether you are on-site or off-site, you can rest assured that you will receive timely alerts and updates, ensuring that you can respond quickly to any issues.
With easy installation and setup, our SMS module is a effective solution for enhancing the functionality of your new or current M60 or M30. It is compatible with a wide range of phone networks, making it the perfect choice for a variety of industries.
LTE and GSM Connectivity.
The SMS module can use the LTE and also the GSM network. Our system has been designed to allow customers to default to best type of network in their area to provide strong coverage.
Networks.
Our new SMS module takes a standard Micro SIM card, this can be either on a contract or Pay As You Go basis.
Messages
The SMS module allows the M60 Alarm Dialer to send individual SMS messages when an alarm occurs. Each input can be separately configured with its own user definable message, this allows you to simply identify the issue. i.e. Instead of getting a “Channel 1 alarm” SMS message you could get a “Power Failure in the Main Laboratory” SMS message.
Global Connectivity.
Our new Module was designed with the global market in mind, so it is fully compatible with all phone networks around the world.
Regions.
Europe, North America, Asia, Australia, Africa, APAC.
GSM/EDGE Bands.
B2 (1900), B3 (1800), B5 (850), B8 (900).
LTE Bands.
B1 (FDD 2100), B2 (FDD 1900), B3 (FDD 1800), B4 (FDD 1700 / AWS), B5 (FDD 850), B8 (FDD 900), B12 (FDD 700ac), B13 (FDD 700c), B17 (FDD 700bc), B18 (FDD 800), B19 (FDD 800), B20 (FDD 800DD), B26 (FDD 850), B28 (FDD 700), B39 (TDD 1900).
Backwards Compatible.
If you currently have an M60 or the older M30 then our 2023 SMS module is fully backwards compatible and can be fitted to your current machine or older SMS modules can be swapped out and replaced with the new version of the SMS module in just a few minutes.
*The only exceptions are some of the early verions of the M30, they will require some upgrades.
Features
The M60 SMS Alarm Dialer standard features include;
- 4, 8, 16, 32 & 56 individual alarm inputs / channels.
- Individual Speech Messages for each input.
- Individual SMS Messages for each input.
- PSTN & Mobile/Cell Options.
- Internal Mains Failure Alarm Sensor.
- 48 Hour Internal Battery Backup.
- Fully Menu and Keypad Driven.
- IP56 Industrial Rated Enclosure.
Because the M60 is built by us in the UK if there are any special features you require for your project we can normally create them for you.
The above is only a small subset of the available features on the M60 SMS Alarm Dialer; for a complete list visit the Standard Features and Optional Features pages or contact us for a quote.
Written by M60 GSM Alarm Dialer
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M60 Sapphire Edition Released
We have just released the M60 Sapphire Edition of our M60 Alarm Dialler, this has been released to celebrate our 65th year in business.
Since 1958 we have been designing Alarm diallers to help protect various industries including, Power/Gas & Oil Stations, Chemical, Pharmaceutical, Building Control systems, Refrigeration, Water Control, Livestock, Waste Control & Landfills.
Our M60 Sapphire Edition is the 10th alarm dialler we have produced since 1958, previous versions include the Mk1, MK3, Level 8, Mk12, Mk12c, MM20, MD20, M30, M60.
Not only is this the special anniversary edition, but it is also the most advanced version we have ever produced. The M60 Sapphire edition comes with our new global SMS module, 4G Mobile/Cell Phone Voice connectivity and the ability to connect to VOIP Digital communications systems.
Other Features include;
- 4, 8, 16, 32 & 56 individual alarm inputs / channels.
- Individual Speech Messages for each input.
- Individual SMS Messages for each input.
- VOIP Digital Connectivity.
- PSTN & Mobile/Cell Options.
- Internal Mains Failure Alarm Sensor.
- 48 Hour Internal Battery Backup.
- Fully Menu and Keypad Driven.
- IP56 Industrial Rated Enclosure.
Our Industrial Alarm diallers have come a long way since our very first version 1958 with its voice messages being stored on reel to reel tape, below are some of the earlier models.
Photos of the Mk1, Mk3, MM20 and MD20 Alarm Diallers.
For more information visit the Standard Features and Optional Features pages or contact us for a quote.
Written by M60 GSM Alarm Dialer
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Event Viewer (Optional)
The Event Viewer allows for a visual display of the la st 4 Events that have occurred on the M60 Alarm Dialler.
Events are either a dial-out due to an active alarm, or a call-back to cancel the M60 from continuing to dial-out.
Each Event will use a single line on the display.
Dial-out Event
A Dial-out Event will occur whenever the M60 has completed the dialling of a telephone number.
The Dial-out Event will always show the time followed by the Date and Month and then the first two active alarms separated by a comma. The last character on the line informs the user if there were no other active alarms or there are more active alarms than displayed.
Call-back/Cancellation Event
A Call-back Event will occur whenever the M60 has been called back to cancel further calls being made.
The event viewer will always show the last 4 events in sequence, running from oldest to newest.
Upgrade options include holding a higher number of events and more detail.
The M60 Alarm Auto Dialer standard features include;
- 4, 8, 16, 32 & 56 individual alarm inputs / channels.
- Individual Speech Messages for each input.
- Individual SMS Messages for each input.
- PSTN & GSM Options.
- Internal Mains Failure Alarm Sensor.
- 24+ Hour Internal Battery Backup.
- Fully Menu and Keypad Driven.
- IP56 Industrial Rated Enclosure.
Because the M60 is built by us in the UK if there are any special features you require for your project we can normally create them for you.
The above is only a small subset of the available features on the M60 Alarm Auto Dialer; for a complete list visit the Standard Features and Optional Features pages or contact us for a quote.
Written by M60 GSM Alarm Dialer
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 M30 Auto dialer Auto dialer With Text Message Facility
The M30 Auto dialer With Text Message Facility is an advanced purpose built unit designed for critical and harsh environments.
As an industrial Auto Dialer the M30 comes with all the types of feature you would expect, 4-56 individual inputs, PSTN, GSM, SMS, Pager communications, Fully LCD display & Keypad driven, hardened electronics and multiple backup systems.
Its backup systems include 24-48 hour battery backup, phone line monitoring, GSM phone line Backup, text messages and multiple dialout numbers.
Text Message Facility
The M30 allows you to have a fully customisable text message for each alarm input, meaning you won’t receive a cryptic “Channel 16 alarm condition” but a much more meaningful “High temperature in Lab 2” message.
Voice Options
As well as a Text Message facility the M30 also comes with a PSTN voice message system included as standard, this works in the same way as the text messages with each input having its own user recordable message. You can also send voice messages over the GSM network as well, either as a dedicated medium or as a backup if the connected land line fails.
Multiple Contacts
As standard when an alarm is detected, the M30 will communicate it to the universal contact list that the user had setup. You can also upgrade your unit to allow each of the inputs to have its own dedicated contact list e.g. input 1 can phone the fire brigade, input 2 can phone the on call engineer etc.
When setting up your contact lists you can specify the type of message each recipient gets (Text Message, Voice, Pager).
Standard Features;
Below is a small subset of the standard features on the M30, for a for more comprehensive list or information please contact us or visit the standard or optional features pages.
- 4,8,16 and 56 individual inputs/ channels.
- Individual user recordable speech and or SMS messages for each input.
- Voice, SMS, Pager alarm messages
- PSTN and or GSM phone network connection.
- Remote 247 Interrogation.
- Integrated Mains Failure detection.
- 24 Hour battery Backup
- Fully Menu and Keypad driven
- IP56 Industrial enclosure.
For more information of the Auto dialer With Text Message Facility visit the Text Message Feature page or the Text Message section on our Blog.
Written by M60 GSM Alarm Dialer
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The M30 SMS Auto Dialer is an industrial unit, purposely designed for harsh commercial situations.
As a commercial piece of equipment it comes with all the features you would expect; 4 to 56 individual inputs, integrated battery backup, high spec components , inbuilt surge protection and is fully configurable via its inbuilt LCD and keypad system.
M30 Alarm Dialer The M30 is used around the world in a multitude of situations from Horticulture in Wales, Hotels & Hospitals in London, Power stations in Scotland, Building management systems in Qatar, desalination plants in Florida and railways in Hong Kong.
SMS Text message feature
Each input on the M30 has its own individual SMS text message on top of that each unit has a unique identifier so you can easily distinguish not only between the different inputs but also between multiple machines.
Each SMS message is fully customisable, meaning you are not stuck with a generic “channel 1 alarm condition” but with a much more useful “High temperature in building 23”.
It is very easy to setup, when you are entering your alarm contact numbers via the keypad and LCD display you simply select the type of message you would like the recipient to receive. E.g. SMS, Voice, Pager, Data etc
Voice Feature
The M30 also comes with the included free optional feature to send real user recordable speech messages over a PSTN land line connection or optionally over the GSM network. The GSM connection can also be used as a backup; The M30 will monitor the connected PSTN line and if it fails will switch automatically to the GSM phone network.
Each input/channel has its own speech message and there is also a unique identifier message the same as the SMS messages.
Designed and built in the UK
The M30 is designed and built by ourselves in the UK, because of this if you want to customise your machine or add a bespoke feature or function then that is not a problem.
M30 SMS Auto Dialer Features
Below is a small subset of the features that are available on the M30, for a full list please visit the Standard or Optional feature pages.
- 4,8,16 or 56 individual alarm inputs.
- Integrated 24 hour + Backup Battery.
- Individual SMS alarm text messages.
- Individual Real Speech Messages.
- PSTN Telephone Line failure sensing (optional).
- GSM Network dialing and backup (optional).
- Fully menu and keypad driven.
- 999 Approved.
If you would like any more information or pricing on the M30 then please phone us on 01344 874114 or send us an email.
Written by M60 GSM Alarm Dialer
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SMS Alarm Dialer
The M30 SMS Alarm Dialer is an rugged machine specifically designed for commercial and industrial conditions. It has over 60 years of alarm dialer design experience behind it and was designed with input from our customers to make sure it had all the features and functions they required.
 SMS Alarm Dialer The M30 SMS features include 4,8,16 or 56 individual inputs each with their own SMS or voice message, IP56 enclosure, integrated mains failure and 24+hrs battery backup to name a few (check out a more in-depth list below).
SMS features;
The SMS feature is very easy to setup, when you are setting up the outgoing alarm contact numbers you just select whether you would like the recipient to get an SMS or a voice message, the rest is done automatically for you.
Each individual input on the M30 has its own individual SMS message, plus there is a universal machine identification, so you can easily tell where it has come from.
So for example instead of getting a generic “Channel 32 Alarm Condition” SMS message you get a much more useful “London Desalination Plant – Low Water in tank 22” message.
To make things easier for you we set up all the messages so you do not end up sitting there for hours typing in each message
Speech Messages;
If required you can also send voice messages to your alarm recipients, this can be over a standard PSTN lane line telephone or via the mobile GSM networks.
If you use the PSTN network you can setup the M30 to monitor the line and if it fails, to automatically switch to the GSM network to ensure you always get your alarms out.
As per the SMS messages each input can have its own individual speech message.
Software Features;
The M30 is designed and built by us in the UK and is fully customisable, so if you would like the M30 to work in a certain way or to have a unique function for your application then we will be happy to create it for you.
We also have lots of “off the shelf” upgrades available for example;
- More alarm numbers – As standard the M30 allows you to have up to 5 numbers in each roster (alarm contact list) but this can be extended to 10 or more.
- Auto Isolate – M30 automatically turns itself on and off at predefined times and days.
- Channel to Roster – Each input can dial a totally separate list of alarm contacts.
- Auto Test – The M30 will automatically make a test call on a predefined time and day.
Standard Features;
Below is a small subset of the standard features on the M30, for a more comprehensive list or information please contact us or visit the standard or optional features pages.
- 4,8,16 and 56 individual inputs/ channels.
- Individual user recordable speech and or SMS messages for each input.
- Voice, SMS, Pager alarm messages
- PSTN and or GSM phone network connection.
- Remote 247 Interrogation.
- Integrated Mains Failure detection.
- 24 Hour battery Backup
- Fully Menu and Keypad driven
- IP56 Industrial enclosure.
For more information of the SMS Alarm Dialer visit the SMS Feature page or the SMS section on our Blog.
Written by M60 GSM Alarm Dialer
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CTR Channel to Roster Software Upgrade
On a Standard M30 on when dialing it will select the Duty Roster set by the User (1,2 or 3). The current Duty Roster selected is shown on the top right of the LCD display (e.g. R1, R2, R3).
 CTR Channel to Roster Software Upgrade
The Channel to Roster software works differently. When an alarm becomes active, instead of the M30 dialling out on one of the Duty Rosters, the M30 will automatically select a Roster linked to that alarm channel.
So for Example;
If Channel 1 is activated it will dial Roster 1.
If Channel 5 is activated it will dial Roster 5.
If Channel 10 is activated it will dial Roster 10 etc.
This software upgrade is great for when you need to communicate different alarms to different people for example the fire brigade for the fire alarm and the maintenance department for the Air Conditioning in the server room.
This new feature is available either as an option on a new M30 or as a simple software upgrade on a current machine.
For more information and pricing on the C2R Software Upgrade please contact us
Written by M60 GSM Alarm Dialer
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SMS Auto Dialer
The M30 SMS Auto Dialer was purposely designed for use in harsh industrial environments and was designed with both our 50 plus years of experience and our customers input making it our most robust and feature rich unit to date. The M30 comes with a multitude of features including an IP56 enclosure, integrated battery backup and 4,8,16 or 56 separate inputs (check out more below).
SMS
Each input has its own individually definable SMS / Text Message, so instead of a “Channel 1 Alarm” you could receive a much more useful “Westbury Landfill – Mains Failure in building 2”.
When an alarm is activated the M30 will send an SMS for each active alarm to the preprogrammed recipient.
Voice (This feature can be ignored if not required.)
Each M30 also has the ability to send Voice alarm calls over PSTN and or GSM networks.
M30 Features;
The M30 comes with all the types of feature you would expect from an Advanced industrial unit,
SMS Auto Dialer The M30 also comes with free UK based telephone support and engineers available for servicing, installation and upgrades.
Each M30 comes with the following features;
- 4,8,16 or 56 individual alarm inputs.
- SMS Text messages.
- GSM or PSTN phone line connections.
- Real Speech Voice messages.
- Integrated battery backup.
- Fully menu and keypad driven.
- Remote interrogation from any phone.
For more information on our SMS Alarm Systems, help or pricing please contact us or visit our standard features or auto dialer FAQs pages.
Written by M60 GSM Alarm Dialer
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SMS Dialler
The Packs Infotel M30 SMS Dialler is a purpose built and designed machine for the types of harsh environments typically found in industrial and commercial applications.
THe M30 comes with 4,8,16 or 56 individual inputs as well as all the standard features you would expect from an industrial SMS Dialler including 24 hour battery backup.
The M30 is used all over the world in a diverse collection of applications such as Pharmaceutical, Power Generation, Security, Cold Storage, Oil / Gas Refineries, Building Management, Food production, Industrial Process Monitoring as well as the protection of humans and livestock.
SMS Text Messages
Each individual input of the M30 from 4 to 56 inputs has its own SMS message that is user configurable to about 25 ASCII characters plus each M30 has a station identification, this gives you an easy way to identify from which machine the SMS arrived.
When the M30 goes into alarm and sends the SMS messages to the predefined contact list the end user will receive an individual text message for each input/channel that is in alarm. So for instance if inputs/channels 1, 2, 3 and 4 were active the recipient would get four SMS messages.
SMS and or Real Speech Messages over PSTN or GSM networks.
The M30 is unique as it allows you the flexibility of not just sending SMS messages but voice messages as well.
With the M30 you can also send user recordable real speech voice messages over a connected PSTN land line connection or with an optional module send them over the GSM networks as well.
The SMS Dialler version of the M30 comes with the same standard features such as
- 4, 8, 16 or 56 independent alarm inputs.
- 3 separate Rosters (dial out lists).
- SMS and or Real Speech Messages over PSTN or GSM networks.
- Integrated battery backup.
- Integrated Mains Failure.
- Integrated Alarm output.
- Fully Menu and keypad driven.
- Industry standard IP56 enclosure.
The above list is not definitive, also as the M30 is designed and built by ourselves in the UK if there is a feature or function you need for your particular applications then please let us know as we can normally create it for you.
For more information or pricing on our M30 Auto Dialer please contact us or visit the SMS Dialler page on our site.
There is also a now a dedicated SMS section on our Blog.
Written by M60 GSM Alarm Dialer
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SMS Text Message Feature
As of the winter of 2012/13 we have added another new feature to our M30 Alarm Dialler, the ability to send SMS messages in addition to the standard voice messages.
Each input/channel on the M30 can be configured with a user defined text message of around 25 ASCII characters – so instead of a recipient getting a useless “channel 1” alarm they can receive a useful “Mains Failure Boiler one” message.
This feature is in addition to the standard voice message option so you can still setup and send user recordable voice messages over the PSTN networks or over the GSM networks with the GSM converter.
Setup
Setting up your M30 is very simple; while entering your alarm contacts phone numbers you can select whether the recipient should get a SMS or a voice message.
The station identification is a maximum of 31 ASCII Characters.
All inputs can have an individual identifying text message of up to 25 ASCII characters.
Operation
When the M30 detects an active alarm/s it will send an individual SMS message for each active input to the predefined recipients. E.g. if 4 inputs are active then the on call engineer would get 4 SMS’s.
Message Example
Each SMS message is created from the M30’s Station ID (in <> brackets) and the inputs individual message and then followed by an *End of Message*.
E.g. If channel 1 is in alarm the M30 will send a text message as follows:
<Packs Infotel Office> Channel 1 Alarm Condition *End of Message*
or
<Sunningdale Landfill> Mains Failure Boiler one *End of Message*
For more information of the SMS upgrade visit the SMS Feature page or the SMS section on our Blog.
Written by M60 GSM Alarm Dialer
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