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SMS Text Message Feature
As of the winter of 2012/13 we have added another new feature to our M30 Alarm Dialler, the ability to send SMS messages in addition to the standard voice messages.
Each input/channel on the M30 can be configured with a user defined text message of around 25 ASCII characters – so instead of a recipient getting a useless “channel 1” alarm they can receive a useful “Mains Failure Boiler one” message.
This feature is in addition to the standard voice message option so you can still setup and send user recordable voice messages over the PSTN networks or over the GSM networks with the GSM converter.
Setup
Setting up your M30 is very simple; while entering your alarm contacts phone numbers you can select whether the recipient should get a SMS or a voice message.
The station identification is a maximum of 31 ASCII Characters.
All inputs can have an individual identifying text message of up to 25 ASCII characters.
Operation
When the M30 detects an active alarm/s it will send an individual SMS message for each active input to the predefined recipients. E.g. if 4 inputs are active then the on call engineer would get 4 SMS’s.
Message Example
Each SMS message is created from the M30’s Station ID (in <> brackets) and the inputs individual message and then followed by an *End of Message*.
E.g. If channel 1 is in alarm the M30 will send a text message as follows:
<Packs Infotel Office> Channel 1 Alarm Condition *End of Message*
or
<Sunningdale Landfill> Mains Failure Boiler one *End of Message*
For more information of the SMS upgrade visit the SMS Feature page or the SMS section on our Blog.
Written by M60 GSM Alarm Dialer
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Auto Dialer with SMS text message
The M30 Alarm Auto Dialer is a commercial SMS dialer designed specifically for industrial and harsh environments including the monitoring and protection of humans and livestock.
The M30 is the tenth type of machine we have built since 1958; during that time we have incorporated many features that have been requested by customers probably making the M30 the most user friendly and feature comprehensive auto dialer on the market.
The M30 comes in 4,8,16 and 56 separate input/channel versions and can send either Real Speech messages or SMS text messages to the setup emergency contacts; this allows you to easily differentiate between an alarm call and an alert.
Text Messages / SMS messages
The M30 provides the user with a customisable text message for each input / channel – this means that not only can you easily differentiate between the alarms but you are not stuck with a generic “channel 5 alarm condition”, you can setup a more useful “Fire in hanger 2”.
When the M30 detects an active alarm condition it will automatically transmit an individual message for each active alarm channel. For example if 4 inputs are active you will receive 4 messages.
Voice and/or Text Messages
When setting up your machine you can easily specify the type of alarm message each contact will receive e.g. an SMS message or a Real Speech voice message, it is your choice.
M30 Features;
- 4,8,16 and 56 individual inputs.
- PSTN and GSM options.
- Fully LCD and menu driven.
- Remote Interrogation.
- Integrated 24 hr + battery backup
- Integrated mains failure
- Industrial IP56 rated enclosure.
The above list is not definitive and there are many more standard and optional features available. Also because the M30 is designed and built in the UK by ourselves if there is a special function you need, we can normally design and incorporate it into your new machine.
For more information or pricing on the M30 Auto Dialer please contact us or visit the SMS Dialer section on our site.
Written by M60 GSM Alarm Dialer
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Computer Room Auto Dialer
We have been designing and building Auto dialers since 1958 and installing them in IT environments since the mid 1970’s, during that time we have refined our designs and added user requested features to allow us to purposely design the M30 for use in Server / Computer rooms or other types of IT centre.
Because of the amount of money and time that can be lost by a single PC or Server failure the M30 is purposely designed for Critical environments and has various backup an d fail safe features built in, including 24hr battery backup, test diagnostics, daily test routines and PSTN / GSM network connections.
4 , 8 , 16 or 56 Individual Inputs – The M30 comes in 4 different versions to give you the exact amount of alarm inputs you require. Each input can be either a Normally Open or Normally Closed contact loop. (If you want to supply voltage then you will need to use a converter module). Each input has its own dedicated real speech or SMS message, so instead of getting a “channel 1 alarm” you get a more useful “computer room 1 high temperature” message.
GSM Backup – The M30 gives you four options for connecting a phone line;
- Via the default PSTN land line connection.
- Via a dedicated GSM connection. – Great if you don’t want or can’t have a PSTN connection.
- GSM as a backup, the M30 will continually monitor the connected PSTN line, if this fails then the M30 will automatically switch to the GSM network. – Great for critical situations.
- You can also connect our SMS module allowing you to send SMS messages in addition to a voice call.
M30 Features;
- 4,8,16,56 separate alarm inputs, each with their own dedicated speech message
- PSTN Phone line connection
- GSM Phone line Connection either dedicated line or as a backup option.
- SMS Text Message Option
- Integrated 24hr plus battery backup.
- Remote Integration – you can phone the unit at any time to check its status.
- Fully Menu and keypad driven.
- Designed any built for industrial and commercial environments.
Because the M30 is designed and built by us in the UK, if there is a feature or function you would like please contact us a s we can normally create it for you.
For more information, help or pricing please contact us or visit our standard features or Auto dialer FAQs pages.
Written by M60 GSM Alarm Dialer
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Auto Dialer System for Remote Equipment Monitoring
Looking for an Auto Dialer System for remotely monitoring your equipment? We have been designing and manufacturing auto dialer systems since 1958 to securely and reliably remotely monitor equipment in critical and industrial environments all over the world.
On activation our M30 can not only send real user recordable speech messages but SMS text messages, pages and local alarm signals to inform you when there is a problem on site. Unlike cheap and domestic systems the M30 is clever and can be setup to help you run your business more efficiently – for example; only report alarm calls during certain hours/days or to ring different contact lists depending on which alarm contact is activated.
The unit can connect to both standard PSTN land phone lines as well as the mobile (cell) GSM networks, meaning the M30 can be fitted in remote locations where it is not possible/practical to get a landline. The GSM line can be used as a backup; so if the land line fails or is cut the M30 will automatically switch to the GSM network.
Our Auto Dialer systems features include;
- 4,8,16 or 56 separate alarm contacts.
- Integrated battery backup.
- Integrated mains failure detection.
- GSM & PSTN line connections.
- Remote interrogation.
- Fully menu and keypad driven.
- Plus many more….
The M30 Auto Dialer can take alarm inputs from a multitude of equipment and devices for example;
• Volt free Dry Contacts.
• N/O or N/C Relays.
• Equipment status contacts.
• Equipment Alarm contacts.
• High / Low Level Sensors.
• Temperature Sensors.
• Flow Sensors.
• Pressure Sensors.
• Mains Failure Detectors.
Our system is very easy to use and will work with all industrial and commercial equipment.
For more information, help or pricing please contact us or visit our standard features or Auto dialer FAQs pages.
Written by M60 GSM Alarm Dialer
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What is Security Auto Dialer?
Simply it is an automatic electronic device that connects to a security alarm system. When it gets an activated signal it phones or texts the preprogrammed recipients to let them know there is a potential intruder on site.
Why do I need a Security Autodialer?
Like the proverbial tree in the forest there is no point spending thousands of pounds having a top of the line security system installed when it does off at 3 o’clock in the morning there is no one on site to hear it. – Because of this is it imperative you should have some type of Auto Dialer attached to the alarm, so when the system goes off you will get a phone call telling you there is a problem on site.
Our M30
We have been producing Security Auto Dialers since 1958 and they have been used to help protect people and property around the world. Because of our long experience we have been able to design the M30 to give you all the features you might need to help protect and warn you about any problems on your remote site or property.
Including;
- Telephone line sensing and GSM backup so if an intruder tries to cut or block your PSTN telephone line the M30 can switch across to the GSM networks and then phone or text you to inform you of the problem.
- Integrated battery backup that will last for around 24+ hours depending on conditions. Meaning you are still protected during a power cut.
- Multiple alarm inputs meaning you can connect in different parts of the site to separate alarm inputs. So when you get the call you know immediately which part of the property has the problem and where you need to go.
M30 Auto Dialer Features include;
- 4,8,16 or 56 individual alarm inputs.
- Integrated Backup Battery.
- PSTN Telephone Line failure sensing (optional).
- GSM Network dialing and backup (optional).
- Individual Real Speech Messages.
- Individual SMS alarm text messages (optional).
- Fully menu and keypad driven.
- 999 Approved.
Check out for of the M30’s features here
For more information on our Security Auto Dialer, help or pricing please contact us or visit our standard features or auto dialler FAQs pages.
Written by M60 GSM Alarm Dialer
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Fire Alarm Auto Dialer
Having an Alarm Auto Dialer attached to your buildings Fire Alarm today should be considered essential not only your peace of mind but a lot of insurance companies now require it.
A fire alarm without an Autodialer is a bit like the proverbial tree in the woods, if you have spend thousands of pounds getting the latest fire alarm installed with smoke and heat detectors dotted around and it is triggered at 0200 in the morning and no one hears it then it  was a waste of money when you arrive in the morning and find the buildings no longer there.
Even if you have a 24hr manned site with a security office you want them dealing with the fire and making sure the building has been evacuated not trying to find the emergency contact list.
Most types of Autodialer supplied today are not up to the task, they are designed as cheap add-ons for residential intruder systems where if they fail and don’t dial out it’s not the end of the world. But if there’s a fire and people’s lives or your business is at stake then you need a reliable peace of equipment that is designed for the job.
At a bare minimum you should make sure your Auto Dialer has the following features;
- Industrial/commercially designed with quality internal components (not built as quickly and cheaply as possible using the cheapest parts around).
- Multiple channels/inputs that allow the distinction of different areas/zones of the building.
- Integrated battery backup (not external or made / supplied by a third party as they might not be compatible and won’t be monitored.)
- Integrated mains failure.
- Integrated low battery alarm.
- Customisable messages that meet the specification laid down to dial 999.
- Being able to program in multiple alarm message recipients.
- Knowing that the machine will keep trying to send alarm messages until the alarm has been acknowledged.
- Be fully serviceable (6 or 12 monthly) by the manufacturer or by a Service Company fully trained by the manufacture.
- IP65 Enclosure to protect from moisture / dust and insects causing damage.
For example the M30 Autodialer has the following extra features as well;
- Channel to Roster – With this feature installed each channel is in practice a separate machine, which will dial a totally separate set of alarm numbers. So for example if channel 1 was activated it would phone telephone list 1, if channel 2 was activated is would phone telephone list 2 etc. This is ideal for a block of businesses where you want to communicate the detection of an alarm to the building owners and the individual businesses with out disturbing everyone else or buying multiple Autodialers.
- Telephone line Backup – if the Land line fails e.g. a provider fault or the fire has taken out the line, the M30 will automatically switch to the GSM mobile/cell networks.
- SMS Text Message – The M30 can now send SMS text messages as well as Speech messages to each recipient. For more information check out the SMS Autodialer Page.
The M30 and its predecessors have been used around the world for the protection of People, Assets, Property and livestock since 1956.
For more information how the M30 can connect to your fire alarm and the current Pricing please Contact Us or visit the Autodialer Features or Autodialer Options Page.
Written by M60 GSM Alarm Dialer
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Fire Alarm Autodialler
Having an Alarm Auto dialler attached to your Fire Alarm today should be considered essential not only your peace of mind but a lot of insurance companies now require it.
A fire alarm without an autodialler is a bit like the proverbial tree in the woods, if you have spend thousands of pounds getting the latest fire alarm installed with smoke and heat detectors dotted around and it is triggered at 0200 in the morning and no one hears it then it was a waste of money when you arrive in the morning and find the buildings no longer there.
Even if you have a 24hr manned site with a security office you want them dealing with the fire not trying to find the emergency contact list.
Most types of Autodialler supplied today are not up to the task, they are designed as cheap add-ons for residential intruder systems where if they fail and don’t dial out it’s not the end of the world. But if there’s a fire and people’s lives or you business are at stake then you need a reliable peace of equipment that is designed for the job.
At a bare minimum you should require the following features;
- Customisable messages that meet the specification laid down to dial 999.
- Being able to program in multiple alarm message recipients.
- Knowing that the machine will keep trying to send alarm messages until the alarm has been acknowledged.
- Industrial/commercially designed with quality internal components (not built as quickly and cheaply as possible using the cheapest parts around).
- Multiple channels/inputs that allow the distinction of different areas/zones of the building.
- Integrated battery backup (not external or made / supplied by a third party as they might not be compatible and won’t be monitored.)
- Integrated mains failure.
- Integrated low battery alarm.
- Be fully serviceable (6 or 12 monthly) by the manufacturer or by a Service Company fully trained by the manufacture.
- IP65 Enclosure to protect from moisture / dust and insects causing damage.
For example the M30 Autodialler has the following extra features as well;
- Telephone line Backup – if the Land line fails e.g. a provider fault or the fire has taken out the line, the M30 will automatically switch to the GSM mobile/cell networks.
- Channel to Roster – With this feature installed each channel is in practice a separate machine, which will dial a totally separate set of alarm numbers. So for example if channel 1 was activated it would phone telephone list 1, if channel 2 was activated is would phone telephone list 2 etc.
This is ideal for a block of businesses where you want to communicate the detection of an alarm to the building owners and the individual businesses with out disturbing everyone else or buying multiple Autodialers.
The M30 and its predecessors have been used around the world for the protection of property, assets, people and livestock since 1956.
For more information how the M30 can connect to your fire alarm and the current Pricing please Contact Us or visit the Autodialler Standard Features or Autodialler Optional Features Page.
Written by M60 GSM Alarm Dialer
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Horticulture Alarm Systems and Alarm Auto Diallers.
A Horticulture company’s site normally contains one or multiple glass houses that they use to grow or ripen fruit, vegetables, flowers or plants. These products are then sold on to be eaten or planted. These products especially when young are very sensitive to their environmental conditions especially as more often then not the growers are forcing the plants to grow out of their normal seasons.
Because of this it is critical to install an alarm system to monitor the environmental conditions of the glass house as even a small drop in temperature can kill off a whole seasons growing and cost the company thousands of pounds in left revenue.
Of course there is no point in having an alarm system if it goes off at 1 o’clock in the morning and there is no one on site to hear it. As most sites are not manned 247 and the owners/managers house is not on site you need a way to easily communicate the alarm to the correct on call personal.
The best way to that is via an Alarm Auto Dialler, invented by Packs Infotel in 1958 – When the Alarm Auto Dialler detects an alarm signal either directly from the thermostats or via another system, it checks to see who the current on call staff are depending on the time of day & day of the week. It then sends a real speech message or text message detailing exactly what has happened so the staff can judge whether they need to rush in to deal with the problem or if it can wait for morning. The Alarm Dialler will continue to issue messages until a member of staff acknowledges they are going to deal with the alarm.
By using a Industrial Alarm Auto Dialler with integrated battery backup and GSM phone line backup you can rest in the safe knowledge that even during a power cut and or phone line interruption you will get a phone call.
You can also connect the Alarm Auto Dialler to your intruder alarms or lone worker systems to give you extra peace of mind and or to comply with health and safety regulations.
For more Information please Contact Us or visit the Horticulture Autodialler System Page.
Written by M60 GSM Alarm Dialer
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GSM Frequency Bands for Alarm Dialers
Europe & the USA operate on different Frequencies or Bands.
GSM 900 / GSM 1800 MHz are used in most parts of the world: Europe, Asia, Australia, Middle East, Africa.
GSM 850 / GSM 1900 MHz are used in the United States, Canada, Mexico and most countries of S. America.
A USA “Dual Band” Alarm Dialer or phone will not work in Europe, Asia, or Australia.
A Europe “Dual Band” Alarm Dialer or phone will nor work in the USA, Canada or Mexico.
A “Tri-Band” Alarm Dialler has three GSM bands 900/1800/1900 MHz or 850/1800/1900 MHz
A “Quad Band” Alarm Dialler supports the four main GSM frequencies so will work in both the USA and Europe.
Written by M60 GSM Alarm Dialer
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