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Updates from July, 2017 Toggle Comment Threads | Keyboard Shortcuts

  • M60 Alarm Dialer 12:34 pm on July 6, 2017 Permalink |
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    The M60 Alarm Dialler Has Just Been Released! 

    The M60 Alarm Dialler Has Just Been Released!

    The M60 Alarm Dialler has just been released! This is a direct replacement for our popular M30 “Ultimate” Alarm Dialler that has been in production since the early 2000’s. The M60 is now the 10th different model of Alarm Diallers we have produced since our company’s inception in 1958.M60 Alarm Dialler

    The M60 was created to give our customers the most advanced & modern Alarm Dialler system possible. We asked our customers what they would like to see on our next version and we have done our best to integrate the requested new features or offer them as optional extras.

    On top of all the standard features you would expect on an Alarm Dialler, the M60 now offers the below features;

    • Protected number storage.
      • The M60 now stores its numbers in its permanent storage, so it will not lose them even if the power is removed for years at a time.
    • Cut-out termination plate
      • The M60 now comes with a screen printed termination plate to allow reset and test buttons to be easily fitted either as standard or as a retro fit by a customer.
    • SMS
      • The M60 now gives the option to send SMS alarm text messages on top of or instead of standard voice communication.
    • GSM
      • The M60 now offers a full time mobile/cell phone connection if there is no land line present or the M60 can automatically swap over to it as backup facility if the landline fails.
    • Integrated lone worker (Optional Extra)
      • The M60 now allows you to have an integrated Lone Worker system. The M60 Lone Worker once activated requires a lone worker to press a local or remote button every x seconds, if they fail to do so it will issue a warning and then send an alert out to the on call personal.
    • Control Outputs (Optional Extra)
      • The integrated switched outputs can be set up to turn items on or off during certain occurrences or remotely via the phone line.
    • CTR (Optional Extra)
      • With the M60 each individual input/channel can have its own dedicated list of alarm contact numbers. This means that for example channel 1 could phone the fire brigade and channel 2 could phone the on call engineer.
    • Analogues (Optional Extra)
      • The M60 can have up to 4 Analogue signals connected; this can also be used with data logging.
    • Timed Roster (Optional Extra)
      • The Timed Roster option allows you to automatically switch between your rosters at certain times of the day/week. E.g. you might have a Day Roster, Night Roster and Weekend Roster.
    • Integrated ADSL/Fibre phone filter (Coming Soon)
      • The M60’s LIM board will have an integrated filter fitted so you can easily have ADSL or fibre on the same phone line without any interference.

     

    If you would like more information on our new M60 or our current price list then please Contact Us Today.

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  • M60 Alarm Dialer 12:11 pm on August 7, 2015 Permalink |
    Tags: , , , Auto Dialer with Text Message Facility, , , , , , , , , , , , , Text Message Facility   

    Auto Dialer with Text Message Facility 

    Auto dialer With Text Message Facility

    M30 Auto dialer

    Auto dialer With Text Message Facility

    The M30 Auto dialer With Text Message Facility is an advanced purpose built unit designed for critical and harsh environments.

    As an industrial Auto Dialer the M30 comes with all the types of feature you would expect, 4-56 individual inputs, PSTN, GSM, SMS, Pager communications, Fully LCD display & Keypad driven, hardened electronics and multiple backup systems.

    Its backup systems include 24-48 hour battery backup, phone line monitoring, GSM phone line Backup, text messages and multiple dialout numbers.

     

    Text Message Facility

    The M30 allows you to have a fully customisable text message for each alarm input, meaning you won’t receive a cryptic “Channel 16 alarm condition” but a much more meaningful “High temperature in Lab 2” message.

    Voice Options

    As well as a Text Message facility the M30 also comes with a PSTN voice message system included as standard, this works in the same way as the text messages with each input having its own user recordable message. You can also send voice messages over the GSM network as well, either as a dedicated medium or as a backup if the connected land line fails.

    Multiple Contacts

    As standard when an alarm is detected, the M30 will communicate it to the universal contact list that the user had setup. You can also upgrade your unit to allow each of the inputs to have its own dedicated contact list e.g. input 1 can phone the fire brigade, input 2 can phone the on call engineer etc.

    When setting up your contact lists you can specify the type of message each recipient gets (Text Message, Voice, Pager).

    Standard Features;

    Below is a small subset of the standard features on the M30, for a for more comprehensive list or information please contact us or visit the standard or optional features pages.

    • 4,8,16 and 56 individual inputs/ channels.
    • Individual user recordable speech and or SMS messages for each input.
    • Voice, SMS, Pager alarm messages
    • PSTN and or GSM phone network connection.
    • Remote 247 Interrogation.
    • Integrated Mains Failure detection.
    • 24 Hour battery Backup
    • Fully Menu and Keypad driven
    • IP56 Industrial enclosure.

    For more information of the Auto dialer With Text Message Facility visit the Text Message Feature page or the Text Message section on our Blog.

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  • M60 Alarm Dialer 12:06 pm on April 14, 2014 Permalink |
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    New V50 software released for the M30 Alarm Dialer 

    New V50 software released for the M30 Alarm Dialer

    The new V50 software version has many new features and improvements, but the main changes are listed below.

    New V50 software released for the M30 Alarm Dialer

    New V50 software released for the M30 Alarm Dialer

    Keypad

    The M30 will now automatically progress to the next slot after a phone number has been added or edited.

    The only exception is if it is already at the last slot in that roster/group.

    Delays

    All Dial out delays on the M30 can now be skipped over/though by simply pressing the “ESC” key.

    This includes the Input delay, Inter-dial out delay and the Extended pause delay.

    Number Skip Dial out Feature

    The M30 now gives you the ability to manually select the number to be dialed from the currently selected roster.

    For example during your weekly tests you don’t want to disturb the person in Dial out 2 as they are on holiday, with this feature you can just skip over them and jump straight Dial out 3.

    When “TEL” appears on the display press the “ESC” key and you will hear a small beep. You can now use the down arrow to cycle though all the Dial out slots in the currently selected roster. (Every time you press the down arrow you will see the Dial out slot number change.)

    If you go too far just keep pressing the down arrow, and the M30 will loop around.

    When you are happy press the “ESC” key again and the M30 will carry on from the chosen number.

     

    For more information and pricing on the V50 Software Upgrade please contact us

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  • M60 Alarm Dialer 2:38 pm on November 19, 2013 Permalink |
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    CTR Channel to Roster Software Upgrade 

     CTR Channel to Roster Software Upgrade

    On a Standard M30 on when dialing it will select the Duty Roster set by the User (1,2 or 3). The current Duty Roster selected is shown on the top right of the LCD display (e.g. R1, R2, R3).

    CTR Channel to Roster Software Upgrade

    CTR Channel to Roster Software Upgrade

     

    The Channel to Roster software works differently. When an alarm becomes active, instead of the M30 dialling out on one of the Duty Rosters, the M30 will automatically select a Roster linked to that alarm channel.

    So for Example;

    If Channel 1 is activated it will dial Roster 1.

    If Channel 5 is activated it will dial Roster 5.

    If Channel 10 is activated it will dial Roster 10 etc.

    This software upgrade is great for when you need to communicate different alarms to different people for example the fire brigade for the fire alarm and the maintenance department for the Air Conditioning in the server room.

    This new feature is available either as an option on a new M30 or as a simple software upgrade on a current machine.

    For more information and pricing on the C2R Software Upgrade please contact us

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  • M60 Alarm Dialer 10:13 am on March 19, 2013 Permalink |
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    SMS Dialler 

    SMS Dialler

    The Packs Infotel M30 SMS Dialler is a purpose built and designed machine for the types of harsh environments typically found in industrial and commercial applications.

    THe M30 comes with 4,8,16 or 56 individual inputs as well as all the standard features you would expect from an industrial SMS Dialler including  24 hour battery backup.

    The M30 is used all over the world in a diverse collection of applications such as Pharmaceutical, Power Generation, Security, Cold Storage, Oil / Gas Refineries, Building Management, Food production, Industrial Process Monitoring as well as the protection of humans and livestock.

     

    SMS Text Messages

    Each individual input of the M30 from 4 to 56 inputs has its own SMS message that is user configurable to about 25 ASCII characters plus each M30 has a station identification, this gives you an easy way to identify from which machine the SMS arrived.SMS Dialler Text Message

    When the M30 goes into alarm and sends the SMS messages to the predefined contact list the end user will receive an individual text message for each input/channel that is in alarm. So for instance if inputs/channels 1, 2, 3 and 4 were active the recipient would get four SMS messages.

     

    SMS and or Real Speech Messages over PSTN or GSM networks.

    The M30 is unique as it allows you the flexibility of not just sending SMS messages but voice messages as well.

    With the M30 you can also send user recordable real speech voice messages over a connected PSTN land line connection or with an optional module send them over the GSM networks as well.

     

    The SMS Dialler version of the M30 comes with the same standard features such as

    • 4, 8, 16 or 56 independent alarm inputs.
    • 3 separate Rosters (dial out lists).SMS Dialler
    • SMS and or Real Speech Messages over PSTN or GSM networks.
    • Integrated battery backup.
    • Integrated Mains Failure.
    • Integrated Alarm output.
    • Fully Menu and keypad driven.
    • Industry standard IP56 enclosure.

     

    The above list is not definitive, also as the M30 is designed and built by ourselves in the UK if there is a feature or function you need for your particular applications then please let us know as we can normally create it for you.

     

    For more information or pricing on our M30 Auto Dialer please contact us or visit the SMS Dialler page on our site.

     

    There is also a now a dedicated SMS section on our Blog.

     

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  • M60 Alarm Dialer 2:14 pm on March 14, 2013 Permalink |
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    SMS Text Message Feature 

    SMS Text Message Feature

    As of the winter of 2012/13 we have added another new feature to our M30 Alarm Dialler, the ability to send SMS messages in addition to the standard voice messages.

    SMS Text Message Feature

    Each input/channel on the M30 can be configured with a user defined text message of around 25 ASCII characters – so instead of a recipient getting a useless “channel 1” alarm they can receive a useful “Mains Failure Boiler one” message.

    This feature is in addition to the standard voice message option so you can still setup and send user recordable voice messages over the PSTN networks or over the GSM networks with the GSM converter.

     

     

    Setup

    Setting up your M30 is very simple; while entering your alarm contacts phone numbers you can select whether the recipient should get a SMS or a voice message.SMS Text Message Display

    The station identification is a maximum of 31 ASCII Characters.

    All inputs can have an individual identifying text message of up to 25 ASCII characters.

     

    Operation

    When the M30 detects an active alarm/s it will send an individual SMS message for each active input to the predefined recipients. E.g. if 4 inputs are active then the on call engineer would get 4 SMS’s.

     

    Message Example

    Each SMS message is created from the M30’s Station ID (in <> brackets) and the inputs individual message and then followed by an *End of Message*.

    E.g. If channel 1 is in alarm the M30 will send a text message as follows:SMS Text Message

    <Packs Infotel Office> Channel 1 Alarm Condition *End of Message*

    or

    <Sunningdale Landfill> Mains Failure Boiler one *End of Message*

    For more information of the SMS upgrade visit the SMS Feature page or the SMS section on our Blog.

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