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Updates from February, 2013 Toggle Comment Threads | Keyboard Shortcuts

  • M60 Alarm Dialer 1:36 pm on February 12, 2013 Permalink |
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    PSTN Autodialler 

    PSTN Autodialler

    A PSTN Autodialler uses a standard public network land phone line to call its user programmed telephone numbers to inform them of a problem instead of the mobile GSM networks. This can be preferable in critical situations or where mobile phone reception is poor or totally unavailable.

    Using the PSTN networks gives you a sense of security that no matter how busy or clogged the Mobile phone networks become you will always get your call.PSTN Autodialler

     

    Our M30 PSTN Autodialler will connect to any device that provides a Normally Open or Normally Closed output; if your alarm panel provides a 12vdc output we can provide a simple conversion module.

     

    The M30’s Features include

    • 4,8,16 & 56 separate inputs.
    • Integrated 24+hr battery backup.
    • Integrated Mains Failure output
    • Real user recordable voice messages
    • Landlines, Mobiles, Pager communication.
    • Fully keypad and menu driven.
    • Remote integration.

     

    For more information on our PSTN Autodialler , help or pricing please contact us or visit our standard features or autodialer FAQs pages.

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  • M60 Alarm Dialer 10:42 am on February 11, 2013 Permalink |
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    How to Choose an Alarm Speech Dialer 

    How to Choose an Alarm Speech Dialer for Remotely Monitoring your Business.

    In today’s world where business owners need to look after penny, you need to know the product you buy is not only suitable for the task, but it will meet the needs of any insurance or regulatory bodies and it is value for money.

    First what is an Alarm Dialer?

    An Alarm Dialer is an electronic device that monitors signals\alarms\events and then when that signal changes will send a communication normally a voice message via the telephone network. The signals can be wide ranging from intruder systems, power failures, high/low How to Choose an Alarm Speech Dialertemperatures, equipment failures etc.

    They are often used in remote or unmanned locations or when it is critical that an onsite event is communicated quickly. For example you might need to know that there is an intruder in a shop or a high temperature alarm in a poultry shed or that the drug research freezers have failed.

     

    The four most common types of Alarm Dialer;

    Domestic

    Domestic alarm dialers normally have 1 to 4 separate inputs, they don’t include a battery backup and their components are not protected against the spikes or surges you might find on an industrial site.

    Industrial

    Industrial alarm dialers tend to have large ranges of separate inputs, with some reaching 56. Integrated battery backups are fitted as standard to protect against power cuts, surge protection and high grade electronics mean the units are repairable and are more reliant against electrical problems.

    They tend to have many advanced features that felicitate business users, such as automatically changing the telephone numbers to the person who is currently on call.

    Wireless/GSM

    In remote locations it may be cost prohibitive to have a land line fitted just for your alarm system or you might have reliability problems such as lines going down in the snow or high winds. If the system is for a high security premises then you might be worried about the land line being cut. In these cases a dedicated GSM Alarm Dialer would be appropriate. GSM Alarm dialers use the GSM Mobile/Cell phone networks to send alarm messages instead of the land line networks. Some more advanced dialers can use both the land line, and the gsm networks switching between the two as the need arises.

    Multi Channel

    If you have a large site with multiple alarms with varying degrees of importance then you should think about getting a multi channel Alarm Dialer. Multi channel machines tend to have more than 4 channels with some ranging up to 56. Each channel or input has its own individual speech message and visual indicator. This means when it phones you at 3 o’clock in the morning you can differentiate between the channels and make a decision of whether it can wait until the morning or if you need to rush in now. When you do arrive on site you can look at the front of the machine and see where on the site the fault lies.

    Remember if you don’t buy the right type of Alarm Dialer not only might you be left in the dark when an event occurs but you might not be covered by your insurance.

     

    For More Information on our Industrial M30  Emergency Alarm Dialler and how it can help protect your business,  please Contact us or visit check out the M30 Alarm Dialler Standard Features and Alarm Dialler Optional Features Pages.

     

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  • M60 Alarm Dialer 4:28 pm on October 11, 2012 Permalink |
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    Fire Alarm Auto Dialer 

    Fire Alarm Auto Dialer

    Having an Alarm Auto Dialer attached to your buildings Fire Alarm today should be considered essential not only your peace of mind but a lot of insurance companies now require it.

    A fire alarm without an Autodialer is a bit like the proverbial tree in the woods, if you have spend thousands of pounds getting the latest fire alarm installed with smoke and heat detectors dotted around and it is triggered at 0200 in the morning and no one hears it then it Fire Alarm Auto Dialerwas a waste of money when you arrive in the morning and find the buildings no longer there.

    Even if you have a 24hr manned site with a security office you want them dealing with the fire  and making sure the building has been evacuated not trying to find the emergency contact list.

    Most types of Autodialer supplied today are not up to the task, they are designed as cheap add-ons for residential intruder systems where if they fail and don’t dial out it’s not the end of the world. But if there’s a fire and people’s lives or your business is at stake then you need a reliable peace of equipment that is designed for the job.

     

    At a bare minimum you should make sure your Auto Dialer has the following features;

    • Industrial/commercially designed with quality internal components (not built as quickly and cheaply as possible using the cheapest parts around).
    • Multiple channels/inputs that allow the distinction of different areas/zones of the building.
    • Integrated battery backup (not external or made / supplied by a third party as they might not be compatible and won’t be monitored.)
    • Integrated mains failure.
    • Integrated low battery alarm.
    • Customisable messages that meet the specification laid down to dial 999.
    • Being able to program in multiple alarm message recipients.
    • Knowing that the machine will keep trying to send alarm messages until the alarm has been acknowledged.
    • Be fully serviceable (6 or 12 monthly) by the manufacturer or by a Service Company fully trained by the manufacture.
    • IP65 Enclosure to protect from moisture / dust and insects causing damage.

     

    For example the M30 Autodialer has the following extra features as well;

    • Channel to Roster With this feature installed each channel is in practice a separate machine, which will dial a totally separate set of alarm numbers. So for example if channel 1 was activated it would phone telephone list 1, if channel 2 was activated is would phone telephone list 2 etc.  This is ideal for a block of businesses where you want to communicate the detection of an alarm to the building owners and the individual businesses with out disturbing everyone else or buying multiple Autodialers.
    • Telephone line Backup – if the Land line fails e.g. a provider fault or the fire has taken out the line, the M30 will automatically switch to the GSM mobile/cell networks.
    • SMS Text Message – The M30 can now send SMS text messages as well as Speech messages to each recipient. For more information check out the SMS Autodialer Page.

    The M30 and its predecessors have been used around the world for the protection of People, Assets, Property and livestock since 1956.

     

    For more information how the M30 can connect to your fire alarm and the current Pricing please Contact Us or visit the Autodialer Features or Autodialer Options Page.

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  • M60 Alarm Dialer 11:30 am on August 31, 2012 Permalink |
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    Wireless Alarm Autodialler 

    Wireless Alarm Autodialler

     

    Sometimes it can be more convenient to have a Wireless Alarm Autodialler instead of a wired one connected to the PSTN networks. Our Wireless Autodialler uses the GSM mobile networks in order to send and receive alarm messages.

    Wireless systems do have a number of advantages over a standard wired system;

    • Where it is not possible to get a PSTN landline installed.
    • Where the cost is prohibitive to get a landline installed.
    • Can be used in a temporary installation.
    • Can be used where the item being monitored is regularly moved.
    • Where there is high risk that a land line might fail either because of nature or due to malicious damage.

     

    We offer two different types of wireless system;

    GSM Dialler Converter Module

    This module allows you to have the best of both worlds, you can either just use the GSM wireless networks to send real speech voice alarm messages or switch to them if the land line fails or is cut.

    SMS Module

    This module allows you send SMS text messages alerting your on call personal there is a problem on site.

     

    When opting for a wireless system instead of a wired system you do need to be aware they are not typically as reliable as a landline PSTN system. The GSM networks do not have the same operating capacity as PSTN phone networks. That is why at peak times e.g. New Year you cannot get a call out. Governments also have the right to shut down the GSM networks in times of national emergency or when they are performing sensitive operations.

    The GSM networks are also more susceptible to being disrupted by local electrical interference.

     

     

    For more information please Contact Us or visit our GSM Dialler Module page or our SMS Alarm Dialler Page

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  • M60 Alarm Dialer 4:23 pm on August 23, 2012 Permalink |
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    Fire Alarm Autodialler 

    Fire Alarm Autodialler

    Fire Alarm AutodiallerHaving an Alarm Auto dialler attached to your Fire Alarm today should be considered essential not only your peace of mind but a lot of insurance companies now require it.

    A fire alarm without an autodialler is a bit like the proverbial tree in the woods, if you have spend thousands of pounds getting the latest fire alarm installed with smoke and heat detectors dotted around and it is triggered at 0200 in the morning and no one hears it then it was a waste of money when you arrive in the morning and find the buildings no longer there.

    Even if you have a 24hr manned site with a security office you want them dealing with the fire not trying to find the emergency contact list.

    Most types of Autodialler supplied today are not up to the task, they are designed as cheap add-ons for residential intruder systems where if they fail and don’t dial out it’s not the end of the world. But if there’s a fire and people’s lives or you business are at stake then you need a reliable peace of equipment that is designed for the job.

     

    At a bare minimum you should require the following features;

    • Customisable messages that meet the specification laid down to dial 999.
    • Being able to program in multiple alarm message recipients.
    • Knowing that the machine will keep trying to send alarm messages until the alarm has been acknowledged.
    • Industrial/commercially designed with quality internal components (not built as quickly and cheaply as possible using the cheapest parts around).
    • Multiple channels/inputs that allow the distinction of different areas/zones of the building.
    • Integrated battery backup (not external or made / supplied by a third party as they might not be compatible and won’t be monitored.)
    • Integrated mains failure.
    • Integrated low battery alarm.
    • Be fully serviceable (6 or 12 monthly) by the manufacturer or by a Service Company fully trained by the manufacture.
    • IP65 Enclosure to protect from moisture / dust and insects causing damage.

     

    For example the M30 Autodialler has the following extra features as well;

    • Telephone line Backup – if the Land line fails e.g. a provider fault or the fire has taken out the line, the M30 will automatically switch to the GSM mobile/cell networks.
    • Channel to Roster – With this feature installed each channel is in practice a separate machine, which will dial a totally separate set of alarm numbers. So for example if channel 1 was activated it would phone telephone list 1, if channel 2 was activated is would phone telephone list 2 etc.

    This is ideal for a block of businesses where you want to communicate the detection of an alarm to the building owners and the individual     businesses with out disturbing everyone else or buying multiple Autodialers.

     

    The M30 and its predecessors have been used around the world for the protection of property, assets, people and livestock since 1956.

     

     

    For more information how the M30 can connect to your fire alarm and the current Pricing please Contact Us or visit the Autodialler Standard Features or Autodialler Optional Features Page.

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  • M60 Alarm Dialer 11:32 am on August 13, 2012 Permalink |
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    What is a GSM Alarm Dialler? 

    What is a GSM Alarm Dialler?

    GSM Alarm Diallers are fairly new to the market (i.e. the last 8 years or so) but in that time have shown themselves to be very useful and convenient either as an alternative to a standard Alarm Dialler or as a backup device.

    In situations where it is not practically or financially viable to get a land line installed or where there is a high chance someone might try to block the line a GSM Dialler can be ideal.

    A GSM Alarm Dialler is essentially the same as Landline Version but accepts a sim card and uses the GSM networks to make and receive alarm calls rather than PSTN land lines.

    Not all GSM Diallers are equal most are very cheap and are not designed to cope with commercial or industrial use, nor will they have the features a business might require i.e. multiple dial out lists for different staff rotas. For example the Commercial M30 Autodialler by Packs Infotel can use both Landlines and the GSM network, i.e. The M30 can use the GSM networks all the time or the M30 can use the Land Line networks and only switch to the GSM / Mobile networks if the land line fails.

     

    But you do need to be bare in mind that GSM / Mobile networks are typically less reliable than a fixed land line, as they are more susceptible to weather and local conditions and have a smaller network capacity. E.g. during peak times the mobile networks often become clogged and fall over. Governments also have the power to turn off or disrupt the GSM and or Mobile networks in an emergency.

    Because of this if you application is critical we would recommend where ever possible to use a land line as the primary medium and use the GSM networks as a backup.

     

    For more information visit the M30 GSM Autodialler Page,  GSM Module Page or Contact Us

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  • M60 Alarm Dialer 11:45 am on August 8, 2012 Permalink |
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    Horticulture Alarm Systems and Alarm Auto Diallers 

    Horticulture Alarm Systems and Alarm Auto Diallers.

     

    A Horticulture company’s site normally contains one or multiple glass houses that they use to grow or ripen fruit, vegetables, flowers or plants. These products are then sold on to be eaten or planted. These products especially when young are very sensitive to their environmental conditions especially as more often then not the growers are forcing the plants to grow out of their normal seasons.

     

    Because of this it is critical to install an alarm system to monitor the environmental conditions of the glass house as even a small drop in temperature can kill off a whole seasons growing and cost the company thousands of pounds in left revenue.

     

    Of course there is no point in having an alarm system if it goes off at 1 o’clock in the morning and there is no one on site to hear it. As most sites are not manned 247 and the owners/managers house is not on site you need a way to easily communicate the alarm to the correct on call personal.

     

    The best way to that is via an Alarm Auto Dialler, invented by Packs Infotel in 1958 – When the Alarm Auto Dialler detects an alarm signal either directly from the thermostats or via another system, it checks to see who the current on call staff are depending on the time of day & day of the week. It then sends a real speech message or text message detailing exactly what has happened so the staff can judge whether they need to rush in to deal with the problem or if it can wait for morning. The Alarm Dialler will continue to issue messages until a member of staff acknowledges they are going to deal with the alarm.

     

    By using a Industrial Alarm Auto Dialler with integrated battery backup and GSM phone line backup you can rest in the safe knowledge that even during a power cut and or phone line interruption you will get a phone call.

     

    You can also connect the Alarm Auto Dialler to your intruder alarms or lone worker systems to give you extra peace of mind and or to comply with health and safety regulations.

     

     

    For more Information please Contact Us or visit the Horticulture Autodialler System Page.

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